Tag: empathy

The Cookie Thief!

I have the good fortune of lecturing professionally, and what I most enjoy presenting is the topic of communication between veterinarians and their clients. In every communication lecture I emphasize the importance of empathy. This involves veterinarians putting… Read More

Communicating About Communication

I’ve just returned from the International Conference on Communications in Veterinary Medicine (http://www.iccvm.com).  This was a gathering of folks from all around the world eager to share their research, report their observations, and learn more about communication in… Read More