Closed-ended questions

Tag: Closed-ended questions

Posted on July 18, 2011

Does Your Veterinarian Hear Your Concerns?

Until a few years ago it was darned near impossible to find much in the way of useful research about communication between veterinarians and their clients. Nowadays, several wonderful studies are surfacing. It’s about time I say, and… Read More

Category: Speaking for Spot, Veterinary Office Visits, Client expectations Tags: dog health care, Dr. Nancy Kay, Nancy Kay DVM, Speaking for Spot, dog health, client communication, Journal of the American Veterinary Medical Association, Veterinarian client communication, Open-ended questions, Closed-ended questions, Client concerns, Office visit

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Dr. Nancy Kay

Tag: Closed-ended questions

Does Your Veterinarian Hear Your Concerns?

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