Posts Tagged ‘Banfield Pet Hospital’

The Elephant in the Middle of the Exam Room

Monday, August 1st, 2011

My dual career as an author and a practicing veterinarian provides me with a unique vantage point. Not only am I privy to the issues my veterinary colleagues are stewing about, I also receive a plethora of emails from my readers candidly venting about their experiences as consumers of veterinary medicine.  It’s rare that those on both sides of the exam room table are growling about the same issue, but these days this is certainly the case.

See if you can identify the elephant in the exam room based on the following data that has appeared in current veterinary news feeds along with quotes from recent correspondences with my readers:

– The number of pet visits to veterinary hospitals is dramatically decreasing (DVM Newsmagazine, June 2011), and a special session was held at this year’s conference of the American Veterinary Medical Association to explore ways to increase public awareness about the importance of annual checkups for pets.

– “In my opinion, most of the decline in veterinary visits is primarily due to the bad economy. If you are barely scraping by, you are certainly not going to the vet for a very pricey annual exam, especially if your pet seems fine.”

– While pet spending is up, the market isn’t growing fast enough to support the number of new veterinarians entering the veterinary profession. (DVM Newsmagazine, June 2011) Veterinarian supply is growing faster than pet owner demand. (The Bayer Veterinary Care Usage Study 2011)

– “Sadly there are some veterinarians who see hospitalization fees as a revenue stream and do not inform clients that no one will be supervising the pet they recommend be hospitalized. While one tends to like to think of their vet as a kind, caring person and many are, some are more business than heart.”

– Eighty-nine percent of current veterinary school graduates have student debt.  The average student loan debt of students graduating in 2010 from veterinary school was $133,873 (15% have debt in excess of $200,000) and the average starting salary was $48,674. (Veterinary Information Network News Service, January 4, 2011)

– “My question is why most vets feel the need to worry about money instead of worrying about taking care of the pets.”

– Although the number of households in the United States with cats is increasing, the number of feline visits to veterinary hospitals is decreasing. (Banfield Pet Hospital® State of Pet Health 2011 Report)

– “I’d love to take each of my cats in for dental cleaning on a regular basis and I have two cats that desperately need attention now. For me, it’s a matter of costs. Vets continue to increase their charges and there’s no break for multiple pets. Dental disease is a precursor for renal failure in cats and yet it’s so expensive for cleaning – yet alone extracting any teeth. Then blood work is usually advisable to be on the safe side. It’s a small fortune when you leave the vet’s office for ONE pet. Next you’ve got the cost associated with monthly flea control. You have to draw the line somewhere and hope for the best.”

– Fifty-four percent of cat owners and 47% of dog owners report that they would take their pet to the veterinary hospital more often if each visit were less expensive. (The Bayer Veterinary Care Usage Study 2011)

– “I am not saying veterinarians can’t charge a reasonable fee for their services, but most people can’t afford $300+ bills every time they step into a clinic, per pet, per year, and that is for the healthy ones who are coming in for regular yearly checkups and not for other medical concerns that require medications, further diagnostics, overnight stays, dental cleaning, blood work etc.”

– Fifty three percent of clients believe that veterinary clinic costs are usually much higher than expected. (The Bayer Veterinary Care Usage Study 2011)

– “I am sick and tired of the way veterinarians financially take advantage of people who are emotionally upset about their pets.”

– Twenty-four percent of pet owners believe that routine checkups are unnecessary and 36% believe that vaccinations are the main reason to take their overtly healthy pet in for an office visit. (The Bayer Veterinary Care Usage Study 2011)

– “We have a lot of price gouging going on here at local vets. A dental cleaning has gone from $75 to $300 and up at many places. A lot of the clinics are buying high tech equipment and passing overhead costs on us so they really shouldn’t complain when clients come for less visits.”

Have you identified the common thread amongst these comments and statistics?  No doubt in my mind that the “gripe du jour” is the “M word.”  Perhaps it is more accurate to say that the real issue is too little money.

This blog is not intended to create or perpetuate harsh judgments. Please hear me when I say that I know that not every veterinarian or every person who brings their pet to see the vet is thinking primarily about money.  Clearly, however, money matters are on the minds of many, in fact more so than I’ve witnessed throughout my thirty year career.   Never before have I observed colleagues declare bankruptcy.  Never before have I spent so much time in the exam room trying to help folks figure out how to do more with less.

My goal in presenting this information is to create some understanding about what’s going on in the minds of individuals on both sides of the exam room table.  Blame this money mess state of mind on the diseased economy, veterinary competition, or the expense of going to veterinary school.  Whatever the causes, there is an awful lot of emotion tangled up in the financial aspects of providing and receiving veterinary health care these days.

What are your thoughts? Let’s talk about it and in doing so we will be able to kick that big ole’ elephant out of the middle of the exam room!

Best wishes for good health,

Nancy Kay, DVM
Diplomate, American College of Veterinary Internal Medicine
Author of  Speaking for Spot: Be the Advocate Your Dog Needs to Live a Happy, Healthy, Longer Life
Recipient, Leo K. Bustad Companion Animal Veterinarian of the Year Award
Recipient, American Animal Hospital Association Animal Welfare and Humane Ethics Award
Recipient, Dog Writers Association of America Award for Best Blog
Recipient, Eukanuba Canine Health Award
Recipient, AKC Club Publication Excellence Award
Become a Fan of Speaking for Spot on Facebook

Please visit http://www.speakingforspot.com to read excerpts from Speaking for Spot. There you will also find “Advocacy Aids”- helpful health forms you can download and use for your own dog, and a collection of published articles on advocating for your pet’s health. Speaking for Spot is available at Amazon.com, local bookstores, and your favorite online book seller.

Trends in Veterinary Medicine

Sunday, June 26th, 2011

Just as human docs are seeing more patients with diabetes, so too are veterinarians.  A first-of-its-kind study conducted by Banfield Pet Hospital (a corporation with more than 770 veterinary hospitals) documents rises in the incidence of diabetes, dental disease, flea infestations, ear infections, and intestinal parasites.  Banfield collected their data from a whopping 2.1 million dogs and 450,000 cats seen during 2010, and then released it as a document called “State of Pet Health 2011 Report.” The entirety of this report is available via the Banfield website.

 

Here are some highlights from this study:

-Dental disease was the most common medical condition reported. In fact, 78 percent of dogs and 68 percent of cats over three years of age had some form of dental disease.  The top five dog breeds most likely to develop periodontal disease included the Toy Poodle, Yorkshire Terrier, Maltese, Pomeranian, and Shetland Sheepdog (it’s a given that small breed dogs have a higher incidence of dental disease than medium and large breed dogs).

-Otitis externa (infection or inflammation of the external ear canal) was the second most common disease, found in 15.8 percent of dogs and 7.4 percent of cats.

-There has been a 32 percent increase in canine diabetes and a 16 percent increase in feline diabetes compared to data collected in 2006.

-Obesity ranked in the top five diagnoses for dogs and in the top three diagnoses for cats.  This may, in part, explain why the prevalence of diabetes is increasing.

-The incidence of flea infestation has increased 16 percent in dogs and 12 percent in cats; rather surprising given the fact that flea control products have been steadily evolving.

-One of the top three diseases found in dogs examined in Banfield hospitals located within the Southern United States was heartworm disease (detected in 6.7 percent of dogs examined).

-Cats in 2010 more frequently test positive for roundworms, hookworms and whipworms (all intestinal parasites) compared to cats evaluated in 2006. Canine hookworms and whipworms have also increased during this same time period.

-Small breed dogs are gaining in popularity.  Chihuahuas represented a whopping 8 percent of Banfield’s patient population.  This represents a 116 percent increase when comparing data between 2000 and 2010.  Labrador Retrievers remained the most common dog breed among Banfield patients, but their numbers decreased by 20 percent between 2000 and 2010.

-The number of feline vet clinic visits is declining.  In 2006 Banfield veterinarians examined 5.3 dogs for every feline visit.  The current ratio is 6.6 dogs for every one kitty.

Dr. Jeffrey Klausner is the chief medical officer for Banfield.  He expresses concern about the rise in some of the preventable diseases mentioned above and he states, “I just can’t help but wonder if there is a correlation between the increase and prevalence of these diseases and the decreasing visits to veterinarians.”

The stated purpose of the Banfield study is to help the veterinary profession gain a better understanding of the state of pet health in the United States, especially in light of many recent reports indicating a decline in veterinary visits.  Dr. Klausner hopes that the Banfield analysis will help veterinarians develop strategies to improve patient care.  The decline in vet clinic visits may correlate with the relatively newer knowledge that core vaccinations (rabies, distemper, parvovirus) need not be given annually.  It appears that some folks view vaccines to be the primary reason for vet clinic visits and ignore the importance of an annual physical examination. Several studies are currently underway to try to understand why feline veterinary clinic visits have declined so dramatically.

Kudos to Banfield Pet Hospital for orchestrating this monumental study.  What a great way to give back to the profession.  The Banfield data underscores the importance of annual visits to the vet (whether or not vaccinations are due) and discussion of preventive health care.  When did you and your pet last visit your vet for an annual physical examination?  Did you discuss dental disease, flea control, or weight management for your pet?

Best wishes for good health,

Nancy Kay, DVM
Diplomate, American College of Veterinary Internal Medicine
Author of  Speaking for Spot: Be the Advocate Your Dog Needs to Live a Happy, Healthy, Longer Life
Recipient, Leo K. Bustad Companion Animal Veterinarian of the Year Award
Recipient, American Animal Hospital Association Animal Welfare and Humane Ethics Award
Recipient, Dog Writers Association of America Award for Best Blog
Recipient, Eukanuba Canine Health Award
Recipient, AKC Club Publication Excellence Award
Become a Fan of Speaking for Spot on Facebook

Please visit http://www.speakingforspot.com to read excerpts from Speaking for Spot. There you will also find “Advocacy Aids”- helpful health forms you can download and use for your own dog, and a collection of published articles on advocating for your pet’s health. Speaking for Spot is available at Amazon.com, local bookstores, and your favorite online book seller.