Category: Reasonable Expectations Series

Reasonable Expectations Part IV: Communicating With Your Vet Via Email

This is the fourth part of an ongoing series describing how people are developing new expectations when it comes to veterinary care for their pets. Parts one through three can be found at www.speakingforspot.com/blog. Have you any interest… Read More

Reasonable Expectations Part III: Access to Round-the-Clock Care

This is the third part of an ongoing series describing how people are developing new expectations when it comes to veterinary care for their pets.Parts one and two can be found at www.speakingforspot.com/blog. If your dog is sick enough to require hospitalization or has just undergone a major surgical procedure, how will he or she be cared for overnight?

Reasonable Expectations Part II: Access to “The Back” of the Hospital

This is the second part of an ongoing series describing how people are developing new expectations when it comes to veterinary care for their pets.  Part one can be found at www.speakingforspot.com/blog.  Care to tag along next time… Read More

Reasonable Expectations

Never before, during my almost 30 years as a veterinarian, have I encountered such rapid and profound changes in client expectations. We’ve entered what I like to refer to as “The Age of the Empowered Client”. I’d love… Read More